LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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LFS07 Frontline Leadership - Fiscal Responsibility
The frontline supervisor has a fiscal responsibility to the individual receiving services, to the staff and vendors delivering services through the program or activities, and to the Agency. To be fiscally responsible, you need to have knowledge about the budget process, the elements of a budget, how decisions are made and who is responsible. Unders
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CW108 Child Welfare I - Vocational, Educational, and Career Support
Children in the child welfare and juvenile justice systems may have significant challenges in the school setting. Abuse, neglect, and trauma all impact the child’s ability to concentrate and focus. In addition, if a child moves from one home or setting to another, the child may change schools -in fact, some children change schools several times. Gi
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MH06 Mental Health - Supporting Rehabilitation and Recovery Skills Development
The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im
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DD07 Developmental Disability - Advocacy
The purpose of this module is to become aware of laws, services and supports that are in place to assist individuals and ways to help the individual stand up for themselves and present themselves in a positive way.