Online Course » Communicating with Others

Course Description:
This course will help you understand how to communicate with impaired clients, individuals with Alzheimer's or memory loss, agitated people and others in your work.
Course Objective:
After completing this lesson, the student will be able to:  Understand basic principles of communication; Practice verbal and non-verbal communication skills; Recognize touch as a way we communicate; Employ the ALOHA approach to communication; Respect confidentiality; Communicate effectively with the team members, clients' families, and friends; Communicate competently with impaired individuals.
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